Returns
If you have any questions regarding products or services from our online store, visit the ‘Help' section where we provide answers to the most common questions.
You may also contact our Customer Service.
Frecuently Asked Questions
How many days do I have to exchange or return an order?
You have 15 calendar days from the moment the order is received to do so.
In what condition do I need to return the order?
In order to accept a return, it's crucial that the product be in its original state and not used or damaged, and that the labels remain in the original box and the purchase invoice.